-What Is Diamond Painting?

Diamond Painting is a fun new craft hobby for stress relief. It involves placing thousands of tiny 'diamonds' onto an adhesive canvas to create your own shimmering wall art.

-What's The Difference Between Square And Round Drill?

In Diamond Painting, the term "drill" is used interchangeably with the word "diamond." For most kits, you can choose between whether the shape of those tiny diamonds is SQUARE or ROUND. It's entirely a preference thing.

Most people prefer Square Diamonds, because they create a "fuller look" when you're finished painting. Others like Round because they're considered easier to pick up and apply to your canvas.

-What's Included In Each Kit?

Each of our kits comes with the following:

• Pre-printed canvas with design chart (with pre-applied adhesive)

• Colored diamonds delivered in separate bags (labeled)

• Diamond pick-up pen,Tray and glue mud (used to pick up the diamonds)

-How Large Are The Diamond Paintings?

Sizes vary by design. Our smaller paintings are usually 20x20cm (8x8in). Larger paintings can be as wide as 90cm (36in / 3ft). The bigger the size,the clearer the painting turned out when finished. Do not find the sizes you need ? Contact us by messages.

-What Are Your Diamonds Made Of?

Paint With Diamonds /Diamond Painting we supply uses 100% eco-friendly acrylic in our diamond creation process, so your diamonds are never oily and never clump together.

-Do Diamonds Cover The Whole Canvas?

All kits in our shop are Full Drill , meaningdiamonds cover the entire image area on the canvas.
Note: Our Paintings are Canvas size by default .
Canvas Size: Please select from sizes charts before checkout, Contact us if you need larger sizes .
(The completed picture will be a few centimeters smaller than canvas size,as there will be a few centimeters for photo frame around the canvas.)

-How Long Does It Take To Complete A Diamond Painting?

Depends on how fast you are, and how large the canvas is. Our smaller kits usually take anywhere from 6-10 hours to complete without breaks. Larger kits may take up to 50 hours to finish.  

-Is A Frame Included?

Unfortunately, frames are not included but Contact us to get advice about what sizes frames to fit best with our paintings.

-How Long Does It Typically Take To Receive Items?

Under usual circumstances, total delivery time is 12-30 days depending on your location (excluding processing times). Due to COVID-19, expect delivery between 30-60 days.

Order delivery times as mentioned above do not include order processing times and custom clearance.

-I'm Missing Some Diamonds. What Can I Do?

We'd be happy to send you some replacement diamonds at no extra charge. Please contact usfor more information.

Frequently Asked Questions :

1. The Picture is full coverage with diamonds ?
Yes diamonds on the whole picture area .

2. What's the difference between picture size and canvas size ?
Picture size is the size of the image you want to turned it into diamond painting, also the finished product measurement.
Canvas size is the cloth size where the picture is printed on, usually picture size is about 5cm smaller than canvas size .
In this store,all products are sold by CANVAS SIZE by default .
For example,you buy 20x25cm from us, canvas size is 20x25cm and the picture size is 15x20cm, finished painting is also 15x20cm.

3. How do you pack your products for transportation?
To protect against transportation squeeze and damage,Diamonds and other accessories are put inside the rolled canvas and the canvas is packed in multi-layers anti-pressure bubble wrap.Please no worry,we have tested hundreds of orders,The canvas can keep safe and doesn't wrinkle despite that it is not wound on the tube.

4. Will the detailed diamonds sheet get included in the parcel ?
In general, this is not included.But if you think it is really necessary,please contact customer service about this ,we will arrange to send you one.
Other sellers put the sheet inside the package as they need to tell you the quantity of small packets of each color diamond. 
But ours are different,most time each color are packed in only one bag,which is environment friendly and reduces the use of plastic bags.

5. What kind of glue do you use for the painting ?
We use Poured glue and the canvas is covered with a transparent film to protect its stickiness,Not white paper cover and also not double-sided glue.

6. I ordered the square diamond painting, and the lines on the canvas is white instead of black, which makes the canvas not very clear ,what can i do about this ?
The lines are only used to locate the square grids for square beads, it affect nothing the diamonds pasting as long as the symbols are legible.
Designer choose to use white or black lines which mostly depends on the overall color tones of the picture itself.

7. How many colors of diamonds are there for the picture?
Between 10 and 60 colors,it is finally determined by the designer according to the effect of the simulation results.
Generally speaking,the larger the size of the painting, the more diamond colors.
If you have strict requirements on the number of colors, please consult customer service before placing an order.

8. The canvas I received doesn't look the same as what you advertised, what should I do?
It is normal that the pre-printed canvas is different from the advertised picture as it is semi-finished mosaic.
Please We suggest that just get this diy craft started.when the painting is finished and diamonds are pasted onto it, you mount the frame and hang it on the wall, 
it will be especially beautiful from a distance.

9. There is diamonds missing problem, or diamonds are wrong ,or other quality defect ,what can I do?
Contact customer service please ,they are 7 days 24 hours online to help you .We provide free diamonds resend service, so please don't be frustrated.
All products are manufactured and inspected manually, please understand that there might be no perfect products, but we are determined to provide you 
with perfect after-sales service.

10. How soon will you ship the order out after I pay ?
Inventory products can ship out within 1-2days and others usually 2-4 business days.
We have thousands of patterns and sizes ,some paintings don't have stocks ,so factory start to produce it after we receive your order. 
Urgent order,please contact customer service in advance .

11. Is my package tracking available ?
Order Over US$5 will absolutely be posted by tracked shipping method,which you can track it all the way .
Order under US$5, Russia, Spain still available ,other countries not .

12. How long will it take to get my parcel received after you mail it out?
Usually most parcels can reach the receipeint in one month,Some countries like Spain,France,UK, Netherlands etc.could be quicker, even in a week or 2 weeks .Please check with your local post office in time .And You can contact customer service if your order's tracking is abnormal .

13. If I buy wholesale order , How can I get a better price ?
Contact the customer service please ,we will introduce you our recent Sale activity and send you exclusive coupons and so on .

14. If I want to custom my own photo into diamond painting?What can I do ?
Send your photo to the customer service first and We can offer you free advice on size selection and simulation completed pictures if required .

15. How can I get contact with the customer service ?
On your phone, entering any products page in our store and then you can find a "chat" button at the page bottom , this is a fast way to direct message to us .